Independent guidance for England · Content version: 1 November 2026Pre-launch review
Sector guide · England

Hospices and palliative-care services

Keep individual wishes, communication and continuity at the centre of assurance. Review how the service coordinates treatment, medicines, records and support across professionals and settings.

EnglandContent version: 1 November 2026Independent guidance
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Scope and registration considerations

  • Registration scope follows the regulated activities delivered and the responsible provider, including the difference between premises-based and community services.
  • Regulation 9A contains visiting and accompanying requirements for relevant hospice activities, with consent and other legal qualifications.
  • Use the organisation's actual DSPT classification and NHS-data arrangements rather than assuming every hospice belongs to the CAF cohort.

Suggested evidence priorities

These are practical audit recommendations. They are not a claim that CQC requires an identical checklist from every provider.

  • Care planning, wishes, consent and communication.
  • Medicines governance and transitions between services.
  • Visiting and accompaniment decisions.
  • Staff competence, supervision and support.
  • Complaints, significant events, records and improvement actions.

Useful independent guides

Primary sources

  1. cqc.org.uk — Register provider (opens in a new tab)
  2. legislation.gov.uk — Uksi · 2014 · 2936 · regulation · 9a · data.html (opens in a new tab)
  3. cqc.org.uk — Service types (opens in a new tab)
  4. dsptoolkit.nhs.uk — 5 (opens in a new tab)

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Content version: . Named expert review remains pending for public launch.

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