Independent guidance for England · Content version: 1 November 2026Pre-launch review
Sector guide · England

GP and primary care

Connect clinical systems, access, workforce and governance. A provider review should examine how information and responsibility move through the practice, including follow-up and escalation when routine processes fail.

EnglandContent version: 1 November 2026Independent guidance
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Scope and registration considerations

  • Use the registration and assessment guidance applicable to the service, including specific requirements for online primary care where relevant.
  • CQC's Returning to Good and Outstanding programme covers selected lower-risk NHS GP practices; it is not a timetable or exemption for every practice.
  • GP practices use the category 4 DSPT route under the current organisation classification.

Suggested evidence priorities

These are practical audit recommendations. They are not a claim that CQC requires an identical checklist from every provider.

  • Test-result and referral follow-up arrangements.
  • Consent, prescribing oversight and continuity of care.
  • Access, complaints and patient feedback.
  • Recruitment, training and supervision.
  • Information security, business continuity and management review.

Useful independent guides

Primary sources

  1. cqc.org.uk — Provider application forms (opens in a new tab)
  2. cqc.org.uk — 0526 update (opens in a new tab)
  3. cqc.org.uk — Ratings (opens in a new tab)
  4. dsptoolkit.nhs.uk — 5 (opens in a new tab)

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Content version: . Named expert review remains pending for public launch.

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