Item,Requirement,Check,Not in place / Partly / Evidenced,Evidence reference,Action needed,Owner,Review date
g1,17(2)(a),Leaders review service quality and safety using current information.,,,,,
g2,17(2)(a),Audits test practice and follow up identified shortfalls.,,,,,
g3,17(2)(b),Known risks have owners and proportionate controls.,,,,,
g4,17(2)(b),Risk controls are reviewed when circumstances change.,,,,,
g5,"17(2)(a), (e)",People's care experiences inform service improvements.,,,,,
g6,17(2)(c),"Care records are accurate, current and complete.",,,,,
g7,17(2)(c),Care decisions and their reasons are recorded.,,,,,
g8,17(2)(d),Staff and management records are maintained securely.,,,,,
g9,"17(2)(c), (d)",Access to records is appropriate and controlled.,,,,,
g10,17(1),Governance responsibilities and reporting routes are understood.,,,,,
g11,17(2)(e),"Feedback is sought from people, representatives and staff.",,,,,
g12,17(2)(e),Feedback leads to recorded decisions and action.,,,,,
g13,"17(2)(a), (f)",Improvement actions have owners and review dates.,,,,,
g14,"17(2)(a), (f)",Leaders check whether completed changes actually improved care.,,,,,
g15,17(2)(f),Governance and information-handling arrangements are themselves reviewed.,,,,,